Entries in confidence (6)

Lessons in Leadership & Confidence From Eleanor Roosevelt

From my annual book recommendations list for this year, "17 Books That Can Change Your Life in 2017 (If You Actually Read Them)," I keep going back to revisit #17, You Learn By Living: Eleven Keys For a More Fulfilling Life by Eleanor Roosevelt.

While her husband, President Franklin Delano Roosevelt, famously said that, “The only thing we have to fear…is fear itself,” it was his wife, First Lady and prolific author and world-changing social activist Eleanor Roosevelt who wrote (on page 29): 

“Fear has always seemed to me to be the worst stumbling block which anyone has to face… The encouraging thing is that every time you meet a situation, though you may think at the time it is an impossibility…once you have met it and lived through it, you find that forever after you are freer than you ever were before. If you can live through that, you can live through anything. You gain strength, courage and confidence by every experience in which you really stop to look fear in the face. You are able to say to yourself, 'I have lived through this…I can take the next thing that comes along.' You must do the thing you think you cannot do.

She is also the author of the following timeless, inspirational gems:

“You wouldn't worry so much about what others think of you, if you realized how seldom they do.”

“No one can make you feel inferior without your consent.”

“What could we accomplish if we knew we could not fail?”

“Learn from the mistakes of others. You can’t live long enough to make them all yourself."

“Courage is more exhilarating than fear and in the long run it is easier. We do not have to become heroes overnight. Just a step at a time, meeting each new thing that comes up, seeing it is not as dreadful as it appeared, discovering we have the strength to stare it down.”

“You can often change your circumstances by changing your attitude.”

The word “confidence” comes from the Latin for “with trust or faith” (and is related to such other words as confide, confident, confidant, fidelity, fiduciary, etc.). So the key to keep in mind regarding this definition is that in order to be able to instill confidence in others, it is important to trust and have faith in oneself.

Here’s the bad news: You are always going to struggle with your confidence. Why? Because EVERYONE does, at one time or another! "Fear of the unknown" is an absolutely normal, human emotional reaction.

And, the future is always unknown!

The only way, really, to make oneself completely confident all of the time would be to just do the same old thing, the same old way every single day of your entire life. But that would be predictable and boring…and will lead us nowhere.

The only way to grow is to try, to take risks, to fail, and to learn, and to push ourselves beyond our comfort zone…into the zone of the unknown. As the title of the book reminds us, "You Learn By Living."

As Eleanor Roosevelt simply put it:

“The purpose of life is to live it, to taste experience to the utmost, to reach out, eagerly and without fear, for newer and richer experience.”

We learn by living.

How Being a Quitter Can Make You A Winner

 

One of my NYU students was facing a dilemma: A few chapters into a highly-recommended, award-winning, bestselling business book, she realized that she found it to be a boring and uninteresting waste of her limited and valuable time. Meanwhile she had a pile of other, much more engaging and tempting titles sitting right there on her nightstand calling her name. She was excited about diving into one of them, only to find that when she put the boring book aside to embark on a new reading adventure, she suddenly and inexpicably found herself feeling extremely guilty.

Why?

As she put it, “The culture where I come from is really uptight about winning. People who quit are looked upon as ‘failures’. And, so, quitting this book translated into a failure on my part. And this feeling of guilt comes in whenever I don’t finish something.”

“Always finish what you start.”

“Don’t be a quitter.”

“No pain, no gain.”

“Never, ever give up.”

“Winners never quit, and quitters never win.”

“Quitters are losers.”

“Many of life’s failures are people who did not realize how close they were to success when they gave up.” (Thomas Edison)

 “I hated every minute of training, but I said, 'Don't quit. Suffer now and live the rest of your life as a champion’.” (Muhammad Ali)

“If you quit ONCE it becomes a habit. Never quit!!!” (Michael Jordan)

For those who grew up with parents, teachers, coaches, and/or other authority figures and motivational speakers drilling these mantras into our heads, no wonder we feel guilty when we decide not to continue with something!

But when is it ok to quit? How do we know when it’s better to cut our losses and move on? What about “sunk costs” that cause us to dig ourselves into an even deeper hole? How do we decide when to drop something and when to persevere? How do we determine whether to give something (or someone) a second or third or tenth chance vs. when to say, “that’s it…enough is enough”?

And, is there a difference between “quitting” and “being a quitter”?

 

Confession: I Am A Quitter

I’ve quit jobs that weren’t working out, and I’ve ended relationships that were dysfunctional. I’ve left many books unfinished, and I’ve walked out of many a bad play or movie. And I quit piano lessons when I realized that I wasn’t really very good. I recently quit eating foods loaded with sugar and carbs, and replaced them with nuts, fruits, and vegetables. And I quit reading the New York Times while laying on my couch, and instead now read it everyday while walking for 30 minutes on the treadmill.

So you can see where I’m going with this: When it comes to “quitting,” it’s all about context, and how you define and frame it.

In his classic leadership book, “What Got You Here, Won’t Get You There,” legendary management guru Marshall Goldsmith explores “the 20 Workplace Habits You Need to Break.” In other words: there are unproductive and counterproductive behaviors that successful people need to QUIT doing in order to enable them to become even more successful, and leaders are often successful not because of how they are, but in spite of how they are. And, so, to get from “here” to “there” they may need to “quit” doing the things that may be holding them back.

While it is admirable to keep on keepin’ on, there is no shame in movin’ on if what you’re doing just isn’t working for you anymore. If you are not engaged, if you are unhappy, if you have given it your all and see little or no possibility of sunnier skies, then, perhaps, the best choice you can make might just be to make a change. As you get older (and, hopefully, wiser), you come to realize that life is short: Too short to waste on books, or movies, or tv series, or projects, or jobs, or relationships that you no longer find valuable. The key, and the challenge, is that – though you can seek out others’ input, advice, and opinions – when it comes to your life, you are the only one who can make the determination on whether to pass or to play.

It often helps to think about the fact that ending something negative – though leaving a void – creates the time and space for the start of something new. And that it’s hard to start something new while our cup is full or when we’re tenuously hanging onto the past.

So I’m not talking about quitting on a person who is relying on you, walking out on someone, leaving a project half-way done, or storming out of the office while crooning the old country song, “Take this job and shove it, I ain’t workin’ here no more.” I’m talking about when you reach a point where, after much thoughtful consideration and deliberation you’ve made the well-thought-out, considered decision that it’s time to move on.

 

Why Didn’t You Just Quit?

As I wrote about in a previous post (“A Love Letter to All of my Horrible Bosses”), earlier in my career I worked at one of the tv networks as an administrative assisstant for an abusive, sadistic, insane and maniacal boss who treated me horribly on a daily basis, including, one time, throwing a box of pens at my head because they weren’t the kind she liked. (They were medium point; she wanted the fine point.)

When people hear these stories about her – after laughing in disbelief and horror – they typically ask, “Why didn’t you just quit?” This question can best be answered in the following old joke:

“This guy works at the circus and his only job is to clean up after the elephants. All day long, day after day, his job is, literally, nothing but shoveling sh*t. And, then, after work every night he would meet up with his friends at the bar and bend their ears for hours complaining about it. Finally, fed up with the endless complaints and unable to hear about it anymore, his best friend exclaims, “If you hate it so much, then why don’t you just quit???” To which he replies, “What…and leave show business!”

 

The Learning/Enjoyment Matrix

Going back to my student’s story about the feeings of guilt associated with “quitting” her boring book in order to pick up another, more interesting one, it got me thinking about it in this way:

Ideally, it’s great when we’re able to spend our valuable time doing what we love and loving what we do. When we’re “Learning & Loving it,” time flies, we’re truly engaged, in a state of “flow” or “in the zone,” we can’t wait for it to start, and hate for it to end. This could refer to a book, a class, a movie, a tv series that we’re binge-watching, a project, a job, or even a relationship.

Sometimes, though – let’s keep using the book example – we’re not, necessarily learning anything monumental from it, but we’re enjoying it. And there’s absolutely nothing wrong with a little mindless entertainment, escapism, and fun.

But what about when we’re learning, but not, necessarily, enjoying it? Continuing with the book, maybe it’s taking a tremendous amount of effort to even pick it up again, a challenge to understand, and maybe even an exhausting struggle to get through every page. And, yet, little by little, you are learning something. Do you keep forging ahead…or do you quit?

Lastly, what about when you’re engaged in something where you are neither learning anything nor enjoying it? What then? And, what if it’s not a $14.95 paperback we’re talking about…but a hobby you were trying out that you’ve made an investment in, a project you’ve been working on, a relationship you are involved in, or…even your current job? Then what?

Again, there are no easy answers. And, again, only you can decide. But, perhaps framing your situation using this matix will help you to think things through.

 

Playing Quit & Seek: A Few Questions to Consider

When should you quit your job…and seek out a new opportunity?

When should you quit that bad relationship…and seek out a better one?

When should you quit a bad habit…and replace it with something more healthy and productive?

When should you quit complaining about problems…and start coming up with solutions?

When should you quit venting…and start in-venting?

How do you know whether to quit while you’re ahead (i.e., knowing when to hold ‘em, and when to fold ‘em)?

How should you quit (if or when the time comes, what’s the right way or the best way to do it)?

Why are you quitting (is it the right decision, and are you quitting for the right reasons)?

Who can you rely on and trust for counsel, advice, and support?

Have you weighed the pros and cons of quitting vs. persevering?

Have you explored all your alternatives?

Are you giving up too soon?

Or have you already stayed too long?

Have you given it your best shot?

Is it time?

 

The best distinction I’ve heard between “quitting” and “being a quitter”

In closing, quitting is never easy. It is often an emotional and wrenching and potentially-confusing decision with numerous variables and unlimited pros and cons. And though making the decision to quit something is a tough one, the decision to not decide can be equally as tough. As mentioned in my last post (“It’s Leap Year…So Why Not Take That Leap!”), I’ve found that being stuck in limbo is worse than anything. As the psychologist William James famously wrote,  “There is no more miserable human being than one in whom nothing is habitual but indecision.”

Perhaps this inspirational quote will help to reframe what “quitting” is about, and help you to decide what road to take or what move – if any – to make:

“Quitting is not giving up, it's choosing to focus your attention on something more important. Quitting is not losing confidence, it's realizing that there are more valuable ways you can spend your time. Quitting is not making excuses, it's learning to be more productive, efficient and effective instead. Quitting is letting go of things (or people) that are sucking the life out of you, so you can do more things that will bring you strength.” ~Osayi Emokpae Lasisi, author of “Impossible Is Stupid”

To sum up, perhaps by ridding ourselves of the mindset that quitting is for losers, we will realize that sometimes, quitting is exactly what we need to do…in order to win.

 

 

 

Spring Forward…By Facing Your Fears and Kickstarting Your Confidence


Is the calendar trying to tell us something?

As I wrote last week in my post, “It’s Leap Year…So Why Not Take That Leap!” sometimes we just need something like a Leap Day to give us that extra nudge.

Last Friday’s March 4th date hinted that, despite the barriers and obstacles that may stand in our way, we need to continue to “march forth” towards our vision and our goals – even in the face of adversity.

And despite the fact that we have been forewarned to “Beware the Ides of March” (Julius Caesar, Act I scene ii), this Saturday as we set our clocks ahead by one hour, what better time is there to – both literally and metaphorically – “spring forward”!

After a long winter of hibernation, spring is traditionally a time of rebirth, regeneration, and rejuvenation. A time to re-evaluate priorities and start fresh. And all those New Year’s resolutions you made just a couple of months ago? If you haven’t started doing so already, with the weather starting to turn a little warmer and sunnier and with baseball’s Spring Training season in full gear, now is the perfect time to get serious about turning those ideas into actions.

But what often stands in the way of these good intentions and best laid plans is not necessarily external forces, but our own internal self-confidence. Einstein famously said that “Anyone who has never made a mistake has never tried anything new.” And yet fear of the new and the unknown, doubts and insecurities, and the thought of pushing ourselves beyond the familiarity of our comfort zone is a scary thought that makes us rather “bear those ills we have, than fly to others that we know not of” (Hamlet, Act III scene i). And those “ills” could range from a bad relationship or undesirable apartment to an unsatisfying job situation, a horrible boss, or simply the fear of getting out there and going on a job interview.

So what keeps us trapped in a prison of dissatisfaction and unhappiness, and living a life of quiet desperation? It could be a variety of factors, but one of the biggest and most common is: a lack of confidence.

From my own personal experience, I’ve found, over the course of my career, that confidence is the single biggest differentiator between those who succeed and those who don’t. All things being equal, whether in business, sports, school, or life, the more confident person is often going to come out ahead more times than the one who isn’t. As Henry Ford once said, “Whether you think you can or think you can’t, you’re right.”

We’re talking about the person who has the confidence to raise their hand. The confidence to put themselves out there. The confidence to take risks and give it a try. The confidence to question authority. The confidence to ignore those who mock you. The confidence to get back up after getting knocked down. And the confidence to (as in the classic Apple “Think Different” commercial “Here’s to the Crazy Ones”) think they can change the world.

Years ago, when I lived in L.A., I went to watch a live taping of “Seinfeld” – which, as a huge fan of the show, was an amazing and unforgettable experience. But what made it most unforgettable – and regrettable all these years later – was something that didn’t happen that night:

During a break in the taping, the host whose job it was to keep the audience entertained in between scenes said, “It’s time for some Seinfeld trivia! If you can tell me the middle name of Elaine Benes, you win this Seinfeld t-shirt!” Having watched and pretty much memorized every single episode, I knew for certain that the answer was “Marie.” But while other audience members randomly shouted out one wrong guess after another, I sat there in anxious silence…while busting to call out the correct answer and claim my prize. But too shy to speak up, doubting myself, and afraid of the possibility of being wrong and embarrassing myself in front of a group of strangers who didn’t know me and who I would never see again, that window of opportunity quickly closed. So what kept me from winning that Seinfeld t-shirt that I wanted so badly? Absolutely nothing but a lack of confidence in myself, the fear of being wrong, and, simply, the fear of speaking up and speaking out.

I wish I had kept in mind that night the classic quote by President Franklin Delano Roosevelt who famously said that, “The only thing we have to fear…is fear itself,” as well as these motivational thoughts from his wife, First Lady and prolific author and world-changing social activist (despite all her many self-confessed fears and insecurities), Eleanor Roosevelt:

“You wouldn’t worry so much about what others think of you, if you realized how seldom they do.”

“No one can make you feel inferior without your consent.”

“What could we accomplish if we knew we could not fail?”

“Learn from the mistakes of others. You can’t live long enough to make them all yourself.”

“Courage is more exhilarating than fear and in the long run it is easier. We do not have to become heroes overnight. Just a step at a time, meeting each new thing that comes up, seeing it is not as dreadful as it appeared, discovering we have the strength to stare it down.”

“The purpose of life is to live it, to taste experience to the utmost, to reach out, eagerly and without fear, for newer and richer experience.”

“You can often change your circumstances by changing your attitude.”

And, my favorite, and probably the most well-known (from her inspirational book, “You Learn By Living: Eleven Keys For A More Fulfilling Life”):

“Fear has always seemed to me to be the worst stumbling block which anyone has to face… The encouraging thing is that every time you meet a situation, though you may think at the time it is an impossibility…once you have met it and lived through it, you find that forever after you are freer than you ever were before. If you can live through that, you can live through anything. You gain strength, courage and confidence by every experience in which you really stop to look fear in the face. You are able to say to yourself, ‘I have lived through this…I can take the next thing that comes along.’ You must do the thing you think you cannot do.”

The word “confidence” comes from the Latin for “with trust or faith” (and is related to such other words as confide, confident, confidant, fidelity, fiduciary, etc.). So the key to keep in mind regarding this definition is that in order to instill confidence in others, it is so important to first trust and have faith in oneself.

Here’s the bad news: You are always going to struggle with your confidence. Why? Because EVERYONE does, at one time or another! Fear of the unknown is an absolutely normal, human emotional reaction. And, the future is always unknown!

The only way, really, to make yourself completely confident all of the time would be to just do the same old thing, the same old way every single day of your entire life. But that would be predictable and boring…and will lead us nowhere. The only way to grow is to try, to take risks, to fail, and to learn, and to push ourselves beyond our comfort zones…into the zone of the unknown.

Thomas Edison said, “I didn’t fail 10,000 times; I learned 10,000 ways how NOT to make a lightbulb.”

Wayne Gretzky said that “You miss 100% of the shots you don’t take.”

Michael Jordan famously said: "I've missed over 9,000 shots in my career. I've lost almost 300 games. 26 times I've been trusted to take the game-winning shot and missed. I've failed over and over and over again in my life. And that is why I succeed."

And Dale Carnegie advised: Imagine the worst that can happen. Now imagine the likelihood of the worst happening, and be prepared in case it does. But realize that worst-case scenarios rarely happen. Think back on how many times in the past you’ve worried about something bad happening, how infrequently (if ever) it did, and how much time and energy you wasted worrying about it. Now use that time, that you would have spent worrying, more productively.

So, with spring almost upon us and opening day of the baseball season just around the corner, to paraphrase the famous words of Babe Ruth:

Don’t let the fear of striking out keep you from swinging for the fences!

For more on building your confidence, please see my blog post, How to Regain Your Confidence and Recapture Your Mojo After a Setback

Leader or Aerialist: What You Can Learn from a Flying Wallenda 

 

 

While breathlessly watching Nik Wallenda’s teeth-clenching, death-defying, and awe-inspiring tightrope walk across the Grand Canyon last week, I started thinking to myself: This is kind of what being a leader feels like sometimes!

While most leaders are not literally going to plummet to their death if they make a mistake, as a leader it can often feel like you’re all alone in the world, trying to get your people from Point A to Point B, hundreds of feet in the air without a safety net.

So let’s see what, if anything, we can learn from a Flying Wallenda about the solo wire-walking act that leaders have to do every single day:

First of all, you may be asking, “What the heck is a “Flying Wallenda?” For those who may not know, Nik Wallenda, a 7th-generation aerialist from the acrobatic Flying Wallenda family, recently walked a high-wire across the Grand Canyon. Yes, you read that right: The Grand Canyon. Fifteen hundred feet above the Little Colorado River Gorge. That’s the height of the Empire State Building. In a gusting 35 mph wind. On a two-inch wide steel cable. With the world watching. And he did it in just under 23 minutes. Most of us couldn’t walk a perfectly straight line on a sidewalk in ideal weather for 23 straight minutes. If you need proof or want to experience what it was like, you can learn more about it here on the Discovery Channel website.

So while pondering this amazing feat, I was struck with these Ten Life Lessons in Leadership that came to mind:

[1] All Alone in the World – Sometimes, as a leader, it can feel like you’re up there all alone on a high-wire (and/or maybe even like you’re carrying a bunch of other people on your shoulders!). But if you surround yourself with a team of people who care about and support one another and are cheering each other on, it makes the journey much more manageable…and so much more fun.  Whether it’s creating your own personal Board of Advisors, or just having a trusted mentor, coach, colleague, friend, or significant other to talk to, it’s important to build yourself a support network that you can rely on.

[2] Knowing Whom to Listen To…and When – During the walk, Wallenda was hooked up by microphone to his father who was whispering in his ear the entire time – guiding and encouraging him. But while that was helpful at certain points, there were times that Nic Wallenda needed to tell his father to, basically, “shut up,” so he could focus on what he was doing without distraction. So while having a mentor, coach, or advisor is invaluable, there are certain times when you just need to quiet those external voices so you  can concentrate, focus, think, decide, and act on your own. 

[3] There are People Rooting for You… to Fall – The brutal reality is that there were people who were watching, waiting, (and hoping?), for Wallenda to fail. Just like people who watch auto racing just for the crashes, or hockey just for the fights. Similarly, as a leader – for various reasons – there are people who are rooting for you to fail. So it is important to know who you can rely on and trust, and who you can’t. And to surround yourself with people who have your back…and block out and stay away from those who will want to hold you back or drag you down.

[4] Don’t Look Down, and Don’t Look Back – Once you’ve begun your leadership journey, you need to move full steam ahead without looking back. When you second-guess yourself, it only serves to undermine your own confidence and others’ confidence in you. And, while it’s probably a breathtaking view, looking down will only make you dizzy and distract you from reaching your goal. So it’s important to avoid temptations and distractions, as well as self-doubt, and keep your head held high as you venture forward. 

[5] Stop and Catch your Breath Occasionally – A few times along the way, Wallenda stopped and paused for just a few moments. Yes, he just stopped and kneeled down. On the wire. To catch his breath. To take it all in. To re-group, re-calibrate, and re-focus.  Similarly, there are times that, even when there is a sense of urgency and a pressing deadline, leaders need to hit the pause button and take a deep breath before moving on to the next step.

[6] Keep Your Eyes on the Prize – Wallenda had one, and only one end goal: to get from one side of the Canyon to the other safely. That singlemindedness of purpose and unwavering focus led to his success. Too often, leaders try to please everyone and do too many things at once…and end up pleasing no one and getting nothing accomplished. 

[7] Confidence is Key – Harvard professor Rosabeth Moss Kanter once defined “confidence” simply as “the expectation of a positive outcome.” Having faith in yourself, backed up by positive self-talk, will help you to battle the negative voices of doubt and fear (what Seth Godin calls the “lizard brain”). Positivity, hope, and optimism, are crucial ingredients to a leader’s success. During his high-wire walk, Wallenda was talking to himself (as well as to certain “unseen others”), out loud and enthusiastically, from start to finish. As Henry Ford said, “If you think you can or you think you can’t, you’re right.” (*For more on Confidence and/or Overcoming Stress & Anxiety, please see these two previous posts.)

[8] Don’t START With the Grand Canyon – As a 7th generation aerialist, Wallenda had been working up towards this tremendous feat practically since birth. From walking on a plank, and later a rope, a few inches above the ground in his childhood backyard, to walking a tightrope across Niagara Falls last year (yes, he did that!), to conquering the Grand Canyon, this record-setting feat was years in the making. So while it’s important to dream big, it is equally important to recognize your limitations and have realistic expectations that will increase your odds of success. And then you can build on, and work your way up from, there.

[9] Practice, Practice, Practice; Preparation, Preparation, Preparation – Cervantes said that “To be prepared is half the victory.” Though we like to say that someone is “a natural” or “an overnight success,” it is more likely that we failed to notice the behind-the-scenes years of blood, sweat, and tears that led them to that point. Leaders need to be willing to take intelligent risks and have the resiliency to bounce back from (the inevitable) setbacks. That’s what separates those who make it across the Canyon from those who don’t.

[10] Reflection, Introspection, and Celebration – Lastly, when Wallenda finally made it to the other side, after the hugs and kisses and pats on the back (and a long sip of water), he took a moment – on his own – to walk back over to the lip of the Canyon to reflect in solitude and silence on what he had just accomplished. When faced with the question, “What next?” and asked about the rumors of his coming here to New York City to walk a high-wire between the Empire State Building and the Chrysler Building, his response was that he just wanted to rejoice in the moment before thinking about the future. That night was all about sitting down for a Prime Rib dinner with his family.

So as you ponder Wallenda’s amazing feat, and the leadership lessons learned that you can apply to your own life and career, I hope this piece will inspire you to great heights…whatever or wherever they may be.

How to Regain Your Confidence and Recapture Your Mojo After a Setback

 

I really loved my job.

And then my boss walked in one day and informed me that I was being laid off.

That was way back in January 2010...though it's as fresh in my mind as if it happened yesterday. There’s a lot more to the story than that, but it’s what happened immediately after that that I want to talk about.

Upon receiving the news that day, I felt confused, disoriented, shocked, lost. It was around 10:00am on a Wednesday morning, and after going to the same office every day for the past three years, I didn’t know what I was supposed to do with the rest of my day. Or my week. Or my life. I guess I was just supposed to go home. But the reality hadn’t really sunk in yet, and I wasn’t quite ready to face my wife with the news.

So I left the office and meandered aimlessly up Broadway with no specific destination in mind. Before I realized it, maybe an hour or two, and 50 blocks, later I somehow ended up at 81st Street and Central Park West, right in front of the American Museum of Natural History. So I went in and just wandered around Africa and Asia for a while, then the Planetarium, before settling under the big Blue Whale.

It Starts with Perspective
But as I was leaving, as I took one last look up at a big dinosaur, something strange happened: a feeling of calm came over me. I gained a sudden sense of perspective that made the layoff seem as though it was not the worst thing in the world, and that is was time for the next phase of my career to begin. So I left the museum rejuvenated and recharged, with a clear head, a fresh perspective, and a renewed feeling of energy. And confidence – from the Latin for “with trust or faith” – that everything was going to be alright.

When you lose your job, or fail at a task, or even when you’re a freelancer out there all on your own, it’s so easy to lose your confidence. Without the support network of colleagues or the guidance of a boss, and other feedback mechanisms, it’s common to have feelings of self-doubt, vulnerability, loneliness, and fear. But confidence is so important that we need to do whatever it takes to get it back, because it’s hard to accomplish anything without it. As Henry Ford said: “If you think you can, or you think you can’t – you’re right.”

I’ve learned from experience over the years that confidence is often the key differentiator between those who succeed and those who don’t. Earlier in my career I learned the hard way that even though I possessed the knowledge and intelligence and experience, I lost out on a number of promotion opportunities simply because I lacked confidence. And it showed.

How to Get Your Groove Back
While there are a lot of different definitions of confidence, I like a simple one by Harvard professor Rosabeth Moss Kanter who defined it simply as “the expectation of a positive outcome.”

So what can you do to regain or maintain your confidence and increase your odds of a “positive outcome?” Here are five quick tips to keep in mind:

1. Build on your past successes and “keep your eyes on the prize.” Stay focused on your ultimate goal. Be ready, willing, and able to bounce back from adversity and set-backs when – not if – they happen. Resilience is key.

2. Leverage your strengths. Don’t dwell on your weaknesses or limitations. Be self-aware about — and make others aware of — what you have to offer.

3. Make everything a learning opportunity. Einstein said: “Anyone who has never made a mistake has never tried anything new.” Be ready and willing to fail, learn, and move forward.

4. Seek out feedback and create a support network. Build your own personal Board of Advisors. Appreciate that feedback is a gift.

5. “Act as if.” Behave as you believe, and your belief will eventually become reality.

The Three Types of Confidence
Lastly, self-confidence is just one of what I call “The Three Types of Confidence”:

1. Self-Confidence: your belief in yourself.

2. Other-Confidence: your ability to make others feel confident in you (i.e., in your ability and in your potential to succeed).

3. Leader-Confidence: your ability to make others feel confident in themselves (and in their ability and potential to succeed).

Those who are most successful possess and exhibit all three types. But it all starts with Self-Confidence. It’s hard to instill confidence in others when we don’t feel confident in ourselves. It’s kind of like the airplane instructions where they tell you that in case of emergency you need to put your oxygen mask on first, before you can help others.

And keep it in mind that confidence is not a straight arrow, but a roller coaster. Even the most confident people experience nervousness and self-doubt at various times. Especially when pushing themselves beyond their comfort zone. The key to success is the ability to realize it and move past it.

Dos and Don’ts
So, finally, how can you be, act, and appear more confident, all while instilling confidence in others? Let’s start with a few “Don’ts”:

  • Don’t waffle once a decision is made, as it creates confusion, uncertainty, doubt, and undermines others’ confidence in you.
  • Don’t show hesitation, doubt, or ambivalence when defending or justifying your decision.
  • Don’t change your mind without justification just because you’ve been challenged. Stand up for what you believe, but be open and willing to change if, after thinking about it, you truly believe that that’s the right thing to do.
  • Don’t avoid making decisions when necessary or when required to do so; decide and move on. As Seth Godin always says: “You don’t need more time, you just need to decide.”
  • Don’t procrastinate when it’s time to act. You’re never going to have ALL the information, so be willing to take action — with confidence — with only limited information.
  • Don’t exhibit negativity. It creates a climate of pessimism, doom, despondency, doubt and fear in those who are looking to you for strength and leadership.
And, lastly, I’ll leave you with one “Do”:
  • Do pay a visit to the American Museum of Natural History.  Be sure to tell the brontosaurus that Todd said, “Hi, and thanks again!”
 
Eleanor Roosevelt famously said: “You gain strength, courage and confidence by every experience in which you really stop to look fear in the face… You must do the thing you think you cannot do.”

 

For more inspirational quotes on boosting your confidence, click here.